Frequently Asked Questions
Everything you need to know about our minimalist footwear.
What makes Lems Shoes different from traditional footwear?
Our shoes are designed with a wide toe box, zero-drop platform, and lightweight materials to promote natural foot health and mimic the shape of the human foot.
How do I find the right size for my feet?
We recommend checking our specific sizing guide for each model. Most of our styles run true to size, but some customers prefer sizing up for a roomier fit in our mountain-to-town boots.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. Exchanges are free, while returns for a refund may incur a small processing fee.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I clean and maintain my Lems?
For leather models, use a damp cloth and leather conditioner. For nylon or canvas styles, we recommend hand washing with mild soap and air drying—never put them in the dryer.
Are Lems shoes vegan-friendly?
Many of our popular styles, including the Primal 2 and certain Boulder Boot models, are 100% vegan. Please check the product specifications for individual material details.